I am an experienced Virtual Assistant who assisted business owners with general administration tasks, podcast management, project management, market research, Shopify shop maintenance, etc. I have also led a team of 10 - 16 Virtual Assistants - providing support, running reports, and dealing with client escalations.
Additionally, I have an extensive experience in the BPO Industry serving as a Customer Service Representative, Technical Support Specialist, Fraud Analyst, Email Escalations Representative, Patient Care Coordinator, and more. I have worked in various fields including TelCo, Banking vertical, Pharmacy, Insurance, etc.
I am extremely passionate about my work. I can provide excellent results with minimal to no supervision.
