I've worked with several companies for a total of 18 years. I've been with BPO company for 9 years, 5 years working from home with direct clients and 4 years working abroad. I've handled different accounts like Inbound and Outbound Sales, Order Entry, Survey, Collection, Customer Service and as Receptionist. I have good communication skills.
I have provided superior customer service support via phones, chats, e-mails as a receiver and caller. I have used questioning and listening skills that support effective telephone communication to customers. I also understand the impact of attitude in handling calls professionally.
I have learned how to keenly follow instructions and provide best service to meet client expectations. I am here at
onlinejobs.ph to share my skills and ensure to provide a world class service to any employers.
