Customer Service Professional with 2+ years of experience supporting U.S. customers in the dental insurance industry. Skilled in handling high-volume calls, insurance verification, claims support, and resolving customer concerns with empathy and accuracy. Experienced with Salesforce, Genesys Cloud, and provider portals. A fast learner who is detail-oriented, dependable, and committed to delivering excellent service. Open to Customer Support, Virtual Assistant, Administrative, and Dental Insurance roles.
