Detail-oriented professional with almost 5 years of combined experience in software testing and technical solution implementation. Skilled in manual testing, troubleshooting, and requirements analysis, with a strong track record of delivering high-quality, reliable software products. Most recently worked as a Technical Implementation Specialist on the ServiceNow platform, responsible for analyzing client requirements, executing end-to-end testing, and resolving technical issues during implementations. Adept at working cross-functionally, identifying process improvements, and ensuring seamless deployment of software solutions. Proactive, collaborative, and committed to driving product excellence and client success in dynamic, fast-paced environments.
