Self-motivated and results-driven business systems analyst professional with in-depth knowledge in Agile Methodology, SCRUM, Salesforce CRM, D365, and Anaplan systems. Leads by example and works as an effective team player with repeated success in guiding IT projects from start to finish. Performs under pressure with minimal supervision, managing technical support operations and promoting operational efficiency. Maintains reputation at taking initiatives in meeting challenges and deadlines. Possesses strong written, listening, and verbal -----------fortable with interactions in an organization.