With 10+ years of customer service experience, I possess the skills and knowledge necessary to excel in this role.
I am proficient in Shopify and triaging using ConnectWise, managing emails using Zendesk, and HelpScout, and chats using Intercom. I've used AgoraPulse to manage messages and moderate/reply to Instagram and >Facebook comments.
I am confident in my ability to contribute to your organization's growth and customer satisfaction.
