With a strong background in multimedia and customer-focused roles, I bring hands-on experience in social media management, graphic design, and client support. I’ve worked as a Customer Sales and Retention Representative for a leading cybersecurity account, where I handled product inquiries, resolved billing concerns, and implemented customer retention strategies. I also served as a Business Sales Representative for a major U.S. telecom provider, assisting small to medium-sized businesses with customized telecom solutions, and as a Technical Support Specialist for another top-tier telecom account, providing troubleshooting assistance and ensuring high customer satisfaction. I excel at creative problem-solving and communication, and I’m eager to apply these skills to deliver engaging multimedia content and drive impactful results. Let’s collaborate for success!
