Medical Virtual Assistant | Care Coordination & RCM Support | Patient Intake, Billing & A/R Follow-Up

Looking for a reliable Healthcare Virtual Assistant to support your practice?

Hi! I’m a Medical Virtual Assistant and Care Concierge with experience supporting healthcare providers in patient coordination, administrative workflows, and revenue cycle support—especially in mental health and private practice settings.

I help streamline operations, organize patient care, and manage billing processes so you can focus on delivering quality care.

HOW I CAN HELP YOU:

• Patient Coordination & Intake
Managing pre-visit requirements, intake forms, appointment scheduling, and patient follow-ups to ensure a smooth care experience.

• Administrative & Practice Support
Inbox management, documentation, chart preparation, and day-to-day workflow organization.

• EHR & Records Management
Experienced in multiple EHR systems with strong attention to accuracy and HIPAA compliance.

• Insurance & Billing Support (RCM)
Patient billing (copays, out-of-pocket), A/R follow-up, insurance verification, and coordination with billing teams to support clean claims.

• Psychological & Diagnostic Assessment Support
Coordinating pre-testing requirements and working with platforms such as QGlobal, ProEd, and WPS.

• Telehealth & Communication Support
Ensuring smooth virtual visits and maintaining clear, professional communication with patients and providers.

Tools & Platforms I Use:
EHR: Sessions Health, SimplePractice, Valant, CharmHealth
Communication: Google Workspace, Dialpad, Slack, Spruce Health
Assessment Platforms: QGlobal, ProEd, WPS Evaluation System
Insurance & Billing: Cover-----------ds, Optum, Availity
Practice Platforms: Alma Health, Grow Therapy, Headway

If you're a provider looking for someone reliable, detail-oriented, and proactive—I’d love to support your practice and help improve your workflow. Let’s connect!