IT Support Specialist & Network Administrator with 7+ years of experience in technical support, system deployment, and network management. Skilled in troubleshooting hardware, software, and network issues while integrating AI-powered automation using tools like Zapier, -----------, GoHighLevel, n8n, and WordPress. Google IT Support Certified, with a strong record of optimizing workflows, improving uptime, and boosting team productivity through smart automation and proactive IT solutions.Since 2025, I’ve expanded into freelancing, helping clients streamline operations through automation and CRM management. I build workflows in Zapier, Make, and n8n to eliminate repetitive tasks, automate client communications, and integrate tools like Google Workspace, GoHighLevel, and Asana.
I also provide website support (WordPress), manage cloud storage (OneDrive, Google Drive), and create systems that improve efficiency, reduce errors, and save time.
Key Skills:Automation: Zapier, -----------, n8n, chatbot workflows, reporting dashboardsCRM Management: GoHighLevel, pipeline setup, automation sequencesWeb & Cloud: WordPress, Google Drive integrationIT Support & Network Administration: Microsoft 365, Active Directory, Windows/macOS, VPNs, troubleshooting, network setup and managementI help businesses run smoother, respond faster, and work smarter through a combination of IT expertise and automation skills. Let’s work together to optimize your systems.
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