I am a reliable and detail-oriented Virtual Assistant with hands-on experience supporting logistics and e-commerce businesses. I work with a local trucking company operating dry van and refrigerated (reefer) units, where I assist with daily freight operations. My responsibilities include track-and-trace monitoring, accurate data entry and reporting using Google Sheets, rate quoting, and other freight-related virtual assistant tasks that help keep operations organized and running smoothly.
In addition to logistics support, I also work as an Amazon Virtual Assistant & Product Researcher. I assist with managing Amazon listings, conducting in-depth product research, optimizing keywords, and supporting inventory management to help improve product visibility and sales performance.
I am also a Shopify Virtual Assistant & Product Lister, skilled in uploading products, writing and editing product descriptions, and assisting with basic Shopify store operations. I ensure product information is accurate, well-organized, and optimized to support a smooth customer shopping experience.
On the customer service side, I provide dependable customer support via email, chat, and phone. I handle inquiries professionally, resolve issues promptly, and prioritize customer satisfaction to help maintain a positive brand reputation.
I am highly organized, quick to learn, and committed to delivering consistent, accurate, and timely support. My goal is to grow with long-term clients by helping reduce their workload, improve backend efficiency, and support business growth through dependable virtual assistance.
Curriculum Vitae: https://-----------.com/ljamescv
Audio Recordings: https://-----------.com/ljames-audiorecordings
Freight VA Portfolio: https://-----------.com/freightvaportfolio
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