-Customer Service Associate handling International Accounts for 4 years
-Fluent in English verbally and written.
-Can multi-task.
-Can work under pressure.
-Prioritizing the overall satisfaction of the customer in behalf of company.
-Handled SPRINT inbound sales account.
*Hard selling, Up-selling, Placing order through tools provided by the client.
-Handled T-mobile General Care
*Sales, Refund, Billing,Technical Support, Troubleshooting, Presenting plans to the clients.
* Up-skilled to being an SME wherein I handled new hire teams and train them,
took supervisor calls as well.
-Handled Sam's Club Retail Account
*Replace, Refund, Inventory, Track Orders.
*Up-skilled to Chat Support representative with the same roles.
