Experienced hospitality and operations professional with a strong focus on guest satisfaction and effective issue resolution. Highly skilled in reservation handling, platform management, and end-to-end customer support. Brings proven experience in training tea-----------mbers, leading day-to-day operations, and driving team performance. Known for clear communication, strong problem-solving abilities, and a commitment to delivering exceptional service. Passionate about continuous improvement and dedicated to creating positive outcomes for both guests and the business.
