Found a big one — this explains a lot. Your Profile Description is generic AI-assistant boilerplate that was likely never replaced ("I am your virtual assistant... equipped with natural language processing capabilities... my purpose is to assist you..."). This reads like a chatbot describing itself, not you describing your actual experience. This is very likely a major reason employers aren't reaching out — it gives zero real information about your skills, background, or specialties, and the tone actually looks automated/templated, which can make employers skip right past it.
Let's fix this now. Here's a replacement that matches your headline and actual experience:
Hi, I'm Faye! I'm an Executive Assistant and Jewelry Production Coordinator with 8+ years of experience supporting executives, sales teams, and healthcare providers across the US.
Most recently, I've coordinated custom jewelry production for a design studio, managing the full order lifecycle from client intake through CAD, resin, and rendering revisions to final delivery. I act as the communication bridge between clients, designers, and production teams, keeping every order accurate and on schedule.
Before that, I supported CEOs, physicians, and sales leaders as an Executive Assistant, managing calendars, confidential communications, and cross-team coordination. I've also built internal systems from scratch, including SOPs, CRM workflows, and automation tools, to keep operations running smoothly.
What I bring:
Calendar, inbox, and travel management
CRM and order tracking (Salesforce, HubSpot, -----------)
Client communications, written and adapted per audience
Process documentation and workflow systems
Healthcare admin: EMR/WebPT scheduling, HIPAA-compliant documentation
I'm detail-oriented, reliable, and quick to learn new systems. I take initiative, follow through without reminders, and treat every business I support like it's my own.