- Appfolio
- -----------
- Google Workspace
- MS Outlook
- Microsoft Office 365
- MELD
- Ring Central
- Slack
- Zoom
Hi there! I’m a dedicated and detail-oriented person with over 10 years of experience in the BPO industry. I have a proven track record of success in handling both inbound and outbound calls, gathering and analyzing data, and creating decks and presentations for clients and department heads. I’m also well-versed in updating customer records, following strict confidentiality protocols, and ensuring the best possible outcomes for customers through diligent follow-ups.
Aside from my BPO experience, I’ve also worked as a Virtual Leasing Assistant, where I scheduled property tours for interested renter applicants, responded to inquiries (via call, text and email), coordinated with leasing agents, and manage
d calendar invites and reminders. I’ve also served as a Virtual Property Maintenance Coordinator for 2 years under the same company where I've been a Virtual Leasing Assistant. I did overseeing repairs and maintenance for the managed properties. This included coordinating with vendors, technicians, and tenants, as well as ensuring that requests were handled efficiently and cost-effectively.
I bring strong soft skills to the table: I’m a team player, an effective communicator, a quick thinker, and highly adaptable. I thrive in a fast-paced environments and have a passion for continuous learning and professional growth. I understand that you’re looking for someone who can truly take ownership of this role. I’m confident that my experience, work ethic, and fresh ideas can contribute to your team’s success, both in the short and long term.
I’d love the opportunity to connect and explore how I can add value to your team.
Thank you, and I hope to speak with you soon!
Sincerely,Christma L.
Verified
