Currently working as a Merchant Support Associate at iPay88 Philippines an E-Commerce/Fintech company, providing assistance to both merchants and customers, that includes checking of potential fraudulent transactions, escalations if necessary concerns, merchant profile creation and others task’s assigned. Aside from this I have also gained skills and knowledge in healthcare industry as I was previously working as a Clinical Reviewer, reviewing patient clinical chart (EMR) making outbound calls for prior authorization requests, using Athenanet and Navinet and HIPPA privacy
