E-commerce Operations Specialist and Customer Service Professional with experience in e-commerce operations, product listing management, order tracking, and supplier coordination, alongside over 10 years in banking and customer support handling inquiries, payments, and issue resolution. Skilled in ensuring accurate product data, maintaining organized listings, and delivering efficient customer assistance across phone and online platforms. Strong in communication, problem-solving, attention to detail and delivering reliable service with professionalism and integrity.
Skills:
SEO optimization
Product Collection Management
Order Tracking and Shipment
Monitoring
Technical troubleshooting
Payment processing systems
Effective communication
Problem resolution strategies
Attention to detail
Tools & Platforms:
Shopify
Slack
Hubstaff
Parcel Panel
Chatgpt
Google ai studio
Gemini
Globo Mega Menu
Kiwi sizing app
Kopy & Poky app
Microsoft Office & Google Workspace
Internal Banking CRM Systems
DeepL
Verified
