I am a licensed Civil Engineer with extensive customer service experience, specializing in delivering exceptional client support and ensuring customer satisfaction. My diverse background includes roles as a Customer Service Associate at Amazon Operation Services and a Fraud Representative at Synchrony Global Services, where I honed skills in problem resolution, efficient communication, and maintaining a customer-first ----------- addition to my customer service expertise, I bring technical knowledge and project management skills from my engineering career, having supervised and coordinated construction projects with a focus on quality, cost-efficiency, and timely completion.I excel in fast-paced environments, demonstrating empathy, adaptability, and attention to detail. My goal is to leverage my analytical and interpersonal skills to contribute effectively to any team or organization.
