I am a Psychology graduate with extensive experience in recruitment and human resource management, primarily in the Healthcare and BPO industries. Additionally, I offer virtual assistance services to CEOs and business owners. With my diverse background, I possess a unique skill set that can greatly benefit your company.
Achievements:
1. Led the growth of a start-up's team from 60 to over 200 FTEs (customer service reps, sales reps, managers) within a year, contributing to the achievement of the company's key performance indicators (KPIs) and improving OKRs.
2. Successfully recruited higher-level roles through cold email and LinkedIn Recruiter.
3. Developed and spearheaded a recruitment program focused on hiring healthcare professionals (nurses, medical technologists, radiologic technologists, pharmacists, etc.).
4. Created a contingency plan for employees during the pandemic.Improved and streamlined recruitment and HR processes.
Professional Experience:
1. Recruitment Specialist (5+ years - Healthcare, IT, CSR, Sales)
a. Conducted market studies to identify salary trends and ideal candidate profiles.b. Created compelling job ads and social media materials using Canva.c. Sourced candidates through LinkedIn Recruiter, Xray Tool, Boolean Search, and SalesQL.d. Managed talent pipelines and ATS (Greenhouse) effectively.e. Conducted resume screening and initial interviews.f. Prepared reports using Google Sheets.g. Scheduled interviews with hiring managers using Calendly.h. Conducted candidate background checks and negotiated job offers.i. Facilitated pre-onboarding and new hire training.
2. Human Resources Manager (3+ years)
a. Oversaw all aspects of HR, including employee relations, payroll management, and employee retention strategies.b. Managed various HR-related administrative tasks.
3. Other Experiences:
a.Virtual Assistant for start-ups: Handled data entry and documented business processes.b. Online ESL Teacher for Japanese students.c. Content Writer for start-up companies: Wrote product reviews, blog content, and created materials for landing pages.
Skills:
a. Recruitment: Volume and full-cycle recruitment across diverse industries (BPO, IT, Healthcare, Sales, and Marketing).
b. Social Media: Creating job ads and marketing materials using Canva.
c. Talent Sourcing: Utilizing LinkedIn Recruiter, Xray Tool, Boolean Search, and SalesQL.
d. ATS Management: Proficient in Greenhouse.
e. Interview and HM Coordination: Scheduling interviews using Calendly and conducting initial interviews before endorsing to stakeholders.
f. Data Management: Creating reports and handling data using Google Sheets.
g. HR Management: Employee relations, payroll management, and retention strategies.
With my background in Psychology, recruitment expertise, HR management experience, and virtual assistance skills, I am confident that I can make a valuable contribution to your company.
