I’m a Client Success and Operations professional with 11+ years of experience supporting healthcare programs, remote teams, and U.S.-based clients.
Throughout my career, I’ve worked across client success, program management, operations, logistics, and executive support roles. Most recently, I managed multiple healthcare staffing programs as a Client Success Manager, serving as the primary point of contact for clients while partnering with recruiting and operations teams to improve service delivery and client satisfaction.
I enjoy building strong client relationships, solving operational challenges, and creating structure in fast-paced environments. My experience includes stakeholder management, escalation resolution, reporting, process improvement, project coordination, and cross-functional collaboration.
Areas of expertise:
• Client Success & Account Management
• Operations & Program Management
• Healthcare Staffing
• Project Coordination
• Process Improvement
• Stakeholder Management
• Executive Support
• Remote Team Collaboration
I'm currently open to remote opportunities in Client Success, Account Management, Operations, Program Management, and Project Coordination.
