I don’t just manage your day-to-day—I scale your operations, protect your time, and drive your bottom line.
Hello, I’m Bun "Lia" Pabilonia. I am an Executive Business Partner and Operations Specialist who partners directly with founders, agency presidents, and high-ticket coaches. My mission is simple: I step into the backend of your business, eliminate the operational chaos, and build streamlined, AI-driven systems so you can stay in your zone of genius.
For three years now, I have acted as the strategic "Swiss army knife" for digital businesses and remote teams. Whether it is architecting enterprise-grade SOPs, managing high-volume Kajabi product launches, deploying AI to cut response times in half, or turning DMs into a $20,000 revenue pipeline—I treat your business like it is my own. I specialize in making your brand feel alive, responsive, and incredibly trustworthy, on both the front end and the backend.
WHAT I BRING TO THE TABLE
- Operations & AI Systems Architecture
Workflow Automation & AI Integration: I deploy tools like ChatGPT, Gemini Pro, CLAUDE and CoPilot to automate repetitive tasks, simplify FAQs, and cut administrative bottlenecks, reclaiming 5–7 hours of executive time weekly.
System Implementation: Expert in building out KPI tracking, SOP libraries, and training materials using platforms like -----------, Trainual, and AgencyZoom.
Full-Cycle Recruitment: I source, vet, and onboard top-tier talent so your team can scale seamlessly without your constant oversight.
- Growth, DM Setting & Social Scaling
Revenue-Driving Outreach: I implement relationship-first DM sales frameworks that warm up prospects and book highly qualified calls. (I recently validated a product and generated $20k+ in revenue in just 4 months).
Community Expansion: I don't just reply to comments; I grow communities. I recently scaled a client's organic social following from 8k to 20k through strategic, authentic engagement.
Platform Moderation: Daily, high-touch community management across IG, FB, TikTok, and Threads that perfectly preserves your unique brand voice.
- Elite Executive Support & Customer Success
True Inbox Zero: I relentlessly manage executive emails and DMs, ensuring no lead goes cold and no client feels ignored.
Kajabi & CRM Mastery: End-to-end management of landing pages, product access, tagging, and complex CRM pipelines (GoHighLevel).
Dispute & Escalation Management: I handle high-pressure customer concerns with a calm, analytical approach—currently maintaining a 98% win rate on financial disputes and chargebacks.
Calendar & Vendor Logistics: Flawless meeting preparation, rescheduling, and vendor coordination to keep your days predictable and highly productive.
THE EXECUTIVE DIFFERENCE: WHAT YOU CAN EXPECT
I operate with an owner's mindset. I don’t wait for you to point out a headache; I identify the friction and solve it before it reaches your desk. I learn your pace and processes rapidly, communicate with absolute clarity, and bring a rigorous, disciplined approach to everything I touch.
SYSTEMS & TECHNICAL MASTERY
CRM & Funnels: Kajabi · GoHighLevel · AgencyZoom
AI & Automation: ChatGPT · Gemini Pro · CLAUDE · CLAUDE Code · CoPilot · Zapier
Operations: ----------- · Trainual · Notion · Trello · Slack
Creative & Social: Canva · CapCut · IG · FB · TikTok
If you are a founder or creator who is tired of being the bottleneck in your own business and needs an operator who works with care, speed, and precision—let’s talk.
