Hi! I'm -----------. I work closely with coaches, creators, and small business owners who need a steady hand managing their inboxes, digital platforms, and day-to-day communication with their clients.
For the past couple of years, I’ve supported a music marketer, a creative coach, and a business founder—handling everything from customer issues to Kajabi access problems to daily engagement on their socials. My job has always been to make the customer experience feel smooth, personal, and taken care of… on the front end and the backend.
The mix of customer care, digital platform support, and social engagement is really where I’m at my best. I like making brands feel alive, responsive, and trustworthy—not just when things go right, but especially when something needs fixing.
What I Do Well
Customer Support & Digital Operations
Keeping inboxes at zero (email + social DMs)Handling customer concerns and disputes calmly and clearly
Managing Kajabi pages, offers, product access, refunds, and tagging
Sorting out payment issues, login/access problems, and billing questions
Sending event reminders, coordinating updates, and cleaning up the CRM
Troubleshooting digital products, memberships, and online programs
Writing clear, human responses that keep your brand respected
Social Media Engagement & Community Moderation
Daily engagement across FB, IG, TikTok, Threads
Replying to comments, following up on DMs, warming up leads
Moderating communities for students, musicians, creators, and coaching clients
Checking the overall “vibe” of the audience and escalating when needed
Helping creators stay connected with their supporters
DM Setter for Coaches, Creators & Founders
Outreach and lead checking
Warming up prospects based on your brand voice
Booking calls through natural, genuine conversations
Clean tagging, CRM updates, reminders, follow-ups
Intentional, relationship-first approach—no spammy message
Executive Virtual Assistant Support
Managing calendars and rescheduling when needed
Organizing files, folders, and ongoing workflows
Preparing for meetings and sending follow-ups
Coordinating content (newsletters, IG posts, Canva materials)Quiet but solid backend support so the CEO can focus on their zone of genius
What You Can Expect Fro-----------
I’m proactive. I solve things before they turn into headaches
I protect your time and mental space
I learn your tools, your pace, and your processes fast
I speak clearly and professionally with clients
I’m consistent, reliable, and self-disciplined
I know how to balance customer care, engagement, and operations.
Tools I’m Comfortable With
Gmail · Google Calendar · Kajabi · Trello · GoHighLevel · Canva · CapCut · Slack · Zoom · Notion · IG · FB · TikTok
If your business needs someone who understands support, community, and the customer experience and who works with care, speed, and precision, you’ll feel the difference right away when we start working together.
Verified
