Digital Marketing Virtual Assistant - Competitor Research - Infusionsoft Campaigns - Clickfunnels Landing Page - Stripe Payment - Zapier Integrations - Graphics Design (Canva and Adobe Illustrator) - Facebook Ads and Instagram Posting - Wordpress Online portal making - Operating Systems - Windows - Office Suites - Microsoft Office (Word, Excel, Powerpoint) - Spreadsheets - Excel, Google Spreadsheets - Communication and Collaboration Tools - Slack, Skype, Zoom - Project Management Tools - Trello, Asana, Basecamp, and Monday - Social Media - Twitter, Facebook, Instagram, Hootsuite, and Youtube - Digital Marketing - Lead Generation, Email Marketing, Design Implementation, -SEO, Social Media Promotion - Create and design Website using Wix and WordPress - Create Worksheets with professional graphics from Canva - Create Virtual Events - Using zoom, skype, and OBS Studio for FB live.
HQ - Founder Admin Support | Outsourced Doers - Set up subscription details - Check Inboxes in Helpscout and close/flag relevant emails - Update Infusionsoft Contacts - Create campaigns in Infusionsoft - Create order forms and sales pages in landing pages clickfunnels - Set up Basecamp projects (Add in the Doer/s, TL/s, Founder, and Account Manager Change the privacy set up) - Create OD email address for new trainees - Add them to Infusionsoft Apply tags - Delete the OD email address of those trainees who failed the training and those who quit during the training - Set up timestamp for training video in a hub - Set up or create surveys - Competitor Research - Cross-checking information on Asana and Infusionsoft (Any of the fields) - Troubleshoot passwords of founders' or clients' online portal - Was able to help VA from Outsourceddoers on resolving some portal and infusionsoft issues - Scheduled meetings and events
Account Associate | VXI Global Solutions, Inc. – VXI Global Holdings - Professionally resolved customer’s concern, promote Product and client Loyalty - Up-sell/Upgraded individual products and product packages to existing customers depending on the need. - Expertly and ensured that incoming telephone calls are answered in a timely and professional manner - Overcome objections from customers, in order to turn the call around and transition to a sale - Responsible for ensuring that primary matrices are met through effortless customer experience. - Responsible for maintaining First call Resolutions - Responsible to keep and uphold integrity in handling customer’s account information in each and every call - Handling customer’s account and payments information in every transaction.
