Virtual Assistant | Customer Service Specialist | CRM & Admin Expert
I am a highly organized and proactive Virtual Assistant with 10 years of customer service experience and a proven track record of supporting business owners and entrepreneurs in streamlining their operations.
Recent Role:
I recently completed my contract with a Direct Mail Advertising business, where I worked closely with the owner to manage multiple tasks including:
GoHighLevel CRM Management – creating and editing workflows, websites, and campaigns<8efe80624d780eba0c6493ec45140364>Email and chat customer support
Updating and maintaining client databases
Coordinating with clients to ensure smooth operations
Skills & Expertise:
CRM Tools: GoHighLevel, Trello, Asana, Google Workspace
Customer Support: Email, Live Chat, Ticketing Systems
Administrative Support: Data Entry, Research, Email Management
Communication: Clear, professional, and client-focused
Problem-solving and ability to work with minimal supervision
What I Offer:
I take pride in delivering high-quality work on time, maintaining clear communication, and being resourceful in solving challenges. Whether you need help with administrative tasks, customer support, or CRM management, I’m here to help your business run smoothly.
If you’re looking for a reliable, detail-oriented VA who can hit the ground running — let’s work together!