IT Specialist with 6+ years of experience in technical support, system administration, and IT service management. Certified in Azure Fundamentals, Cybersecurity Fundamentals, and Cisco CCNA-----------, with demonstrated expertise in networking, Active Directory, and ServiceNow. Adept at diagnosing and resolving technical issues while ensuring secure and efficient IT environments. Currently advancing my skills through Cisco's advanced cybersecurity courses, solidifying my ability to identify vulnerabilities, mitigate risks, and safeguard digital infrastructures. Passionate about delivering tailored IT solutions and enhancing system resilience for businesses of all sizes.
