Customer Service Specialist with over 8 years of experience in delivering exceptional service in high-pressure environments. My journey began in a renowned hotel in Dubai, where I honed my skills as a sales agent and customer service representative, mastering the art of customer engagement, problem-solving, and communication. Leveraging my extensive background in customer relations, I transitioned into e-commerce, earning a certification from AmazonationPH.
I am proficient in Amazon account management, product research, keyword optimization, inventory management, order fulfillment, and customer support. Skilled in using industry-standard tools like Asana, Slack, Helium10, Datadive, Dropkit, and Google Sheets, I am well-equipped to manage various aspects of Amazon operations efficiently. My goal is to bring my dedication to excellence and customer satisfaction to a dynamic team where I can contribute to driving customer success and operational efficiency.
I'm from the Philippines and currently reside in Dubai, UAE. Internet connections and power interruptions are not a problem.
I'm using HP 11th Gen Intel(R) CoreTM ----------- 8.00 GB, 64-bit operating system, and x64-based processor as my tool to fulfill my task.
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