Need an Operations & Project Manager who can help organize, manage, and grow your business?
Hi there! I'm Lorraine, a dedicated Business Operations & Project Manager and General & Executive Virtual Assistant with years of experience supporting entrepreneurs, executives, and growing businesses.
I specialize in coordinating business operations, projects, remote teams, workflows, and processes while building organized systems that improve efficiency, accountability, and productivity.
My approach is proactive and solutions-focused. I anticipate priorities, identify operational issues, coordinate solutions, and help keep teams, projects, and day-to-day business activities organized and on track.
What I Offer
Business Operations & Project Management
I coordinate teams, tasks, workflows, priorities, timelines, and deliverables while developing SOPs, dashboards, trackers, and reporting systems to improve operational efficiency and accountability.
Administrative & Executive Assistance
I handle emails, calendars, scheduling, meetings, documentation, research, reporting, follow-ups, and daily administrative responsibilities to keep executives organized and focused on priorities.
Customer Support & Client Communication
I handle inquiries, follow-ups, complaints, escalations, and customer concerns across email, live chat, CRM systems, and social media while maintaining positive client relationships.
Social Media Management & Digital Marketing
I plan and manage content, scheduling, community engagement, campaigns, audience research, lead generation, and performance monitoring to strengthen brand presence and engagement.
Ads Campaign Management
I plan, launch, monitor, and optimize Meta, Google, and TikTok Ads through audience targeting, lead generation, A/B testing, performance tracking, and conversion optimization.
Content Creation, Graphic Design & Video Editing
I create and curate branded graphics, marketing materials, presentations, posts, carousels, Reels, Shorts, Stories, and promotional videos for marketing campaigns.
Copywriting, Content Writing & Search Engine Optimization (SEO)
I write SEO-focused content for websites, blogs, landing pages, sales funnels, emails, newsletters, social media, and marketing campaigns supported by keyword and hashtag research.
<8efe80624d780eba0c6493ec45140364>Email Marketing Management
I create and manage campaigns, newsletters, automations, audience segmentation, and lead-nurturing sequences while monitoring and optimizing performance.
Affiliate & Influencer Marketing Management
I source, recruit, onboard, and coordinate affiliates, creators, and influencers while managing outreach, relationships, campaigns, product samples, and performance.
E-commerce, Website & Marketplace Management
I handle product listings and optimization, inventory, order processing, fulfillment, returns, refunds, replacements, website updates, and daily store operations.
Compliance & Account Health Management
I monitor account health and policy violations, prepare documentation, communicate with platform support, manage cases, submit appeals and reconsideration, and support account recovery.
Market Research, Data Management & Analytics
I research markets, competitors, customers, trends, and business opportunities while analyzing data, monitoring performance metrics, and preparing actionable reports.
Tools and Platforms I Use
Operations
ClickUp | Asana | Monday | Trello | Notion | Lark
AI
ChatGPT | Claude AI | Canva AI
Creative
Canva | Photoshop | CapCut | Filmora | Kinemaster | AutoCAD
Social Media & Ads<8efe80624d780eba0c6493ec45140364>;Facebook | Instagram | LinkedIn | TikTok | X (Twitter) | Pinterest | YouTube
Meta Ads | Google Ads | TikTok Ads | JoinBrands
Scheduling, Marketing & CRM Tools
Hootsuite | Later | HubSpot | Klaviyo | Mailchimp | MailerLite | Zoho CRM
E-commerce & Website
ClickFunnels | WordPress | Wix | Squarespace | GoDaddy | Shopify | Amazon | TikTok Shop | Walmart Marketplace | eBay | Etsy | WooCommerce | Shopee | Lazada
Fulfillment & Suppliers
ShipBob | CJ Dropshipping | Alibaba
Productivity
Google Workspace | Microsoft Office
Why Work With Me
I value clear communication, organization, accountability, and dependable support. I take a proactive, solutions-focused approach by understanding business needs, anticipating priorities, identifying challenges, and helping resolve issues before they disrupt operations.
I adapt to existing workflows, collaborate with teams, and work as an extension of your business to keep priorities organized and goals on track.
Whether you need an Operations Manager, Project Manager, Executive Virtual Assistant, Customer Service Manager, Social Media Manager, E-commerce Manager, Website Manager, or Affiliate & Influencer Marketing Manager, I'm ready to provide reliable support tailored to your business needs.
Partner with me and let's turn your plans into reality
Lorraine Mae Obiso
Verified
