Australian Mortgage Loan Processor | Credit Support Officer | Salesforce CRM | Zendesk Customer Support

I am a Loan Processor, Credit Support Associate, Executive Virtual Assistant, and Customer Service Professional with over 6 years of experience supporting Australian finance companies, mortgage brokers, and international eCommerce businesses. My expertise includes mortgage loan processing, credit assessment, property valuation coordination, Salesforce CRM management, bank statement analysis, compliance reviews, customer service, and administrative support. I have experience using Mercury, ApplyOnline, Salesforce, HubSpot, Zendesk, Freshdesk, Shopify, Microsoft Office, and Google Workspace. Throughout my career, I have supported credit teams, mortgage brokers, business owners, and customers by ensuring accuracy, compliance, and exceptional service while working in remote environments.

Industries I’ve worked with:
Mortgage & Lending (AU, PH)
Ecommerce (UK)
Healthcare & Insurance (US)
Real Estate & Property (PH & AU)

I’m detail-oriented, highly organized, and trusted with confidential financial and customer data. I work independently, communicate clearly, and consistently meet SLAs, KPIs, and deadlines.

Open to remote part-time or full-time opportunities with long-term clients