Results-driven Virtual Assistant with over 10 years of experience in the BPO industry, handling diverse accounts and consistently delivering top-tier customer and technical support. Known for strong analytical thinking, attention to detail, and problem-solving skills, combined with excellent English communication and proficiency in MS Office tools.
In 2024, transitioned into Executive Virtual Assistance and has since been working remotely as a freelance professional. Experienced in managing daily operations including scheduling (Skylight), payment processing (Stripe), creating products and discount codes, and handling membership platforms like Launchpass. Skilled in website editing and management using Squarespace and GoDaddy, as well as listing merchandise and maintaining site content.
Also experienced in social media and community management moderating platforms such as YouTube, Instagram, X, and ----------- (across multiple servers), ensuring engagement, compliance, and a positive user experience.
Adaptable, tech-savvy, and highly reliable, with a strong commitment to helping businesses run smoothly and efficiently in a remote environment.
