Seasoned customer support professional with over 13 years of experience specializing in Internet Services and SaaS solutions. Proven track record of leading teams to enhance customer satisfaction, streamline service delivery, and achieve operational excellence. Adept at implementing technical solutions that drive performance improvements, with a deep commitment to delivering outstanding customer experiences.
Availability: 60-day notice period (negotiable to 30 days, with approval from the Service Delivery department head)
