Results-driven Virtual Assistant with 10+ years of experience in customer support, sales, technical support, and business development. Skilled in quality assurance, customer retention, CRM management, and data reporting, with a strong focus on improving processes and delivering excellent customer experiences.
Proven ability to handle high-volume tasks, resolve complex issues, and drive customer satisfaction and revenue growth. Tech-savvy and detail-oriented, with hands-on experience using tools like Google Workspace, CRM systems, Shopify, and automation platforms.