Dedicated professional with over three years of experience in customer service and office administration, including roles such as Customer Care Associate II at Continuum Global Solutions. Contributed to customer satisfaction by assisting with prescription orders, verifying insurance plans, and ensuring healthcare compliance.
Proficient in quality assurance, training, and research. Committed to delivering accurate and confidential service while fostering effective communication and supporting organizational objectives. Passionate about streamlining processes and promoting operational efficiency.
