I have over 6 years of experience supporting operations, customer service, and HR shared services in fast-paced BPO environments. My background includes handling reports, maintaining accurate records, supporting daily team operations, managing escalations, and coordinating with different stakeholders to ensure tasks are completed on time. I’m experienced in using Microsoft Office applications, Google Workspace, Workday, and ServiceNow for administrative and operational tasks.
I’m highly organized, detail-oriented, and comfortable managing multiple responsibilities at once while working in a remote setup. I enjoy keeping processes organized, supporting team operations, and making sure work is completed efficiently and accurately.
