I am a dedicated and reliable remote employee with experience working for a U.S.-based freight company since 2019. Throughout my career, I have developed a strong work ethic and a genuine passion for supporting both customers and teams. I’ve had the privilege of working in various roles such as Track and Trace, Document Reviewer, Data Entry, and Customer Service Representative, where I’ve contributed to tasks like building loads, managing accounts, tracking shipments, and providing timely updates from pickup to delivery.I take pride in maintaining positive relationships with customers and resolving issues with care and efficiency. My experience includes using software such as RoseRocket, Omma, DAT and Truckstop, RingCentral, TMS, ATG Tms Crown Express Shipment, Slack, Microsoft Office, Outlook, JBApp, Omnidocs, and the Temenos T24 banking system.I’m always eager to learn and improve, and I look forward to any opportunity where I can contribute my skills and grow as part of a team.