I am a detail-oriented Virtual Assistant with 8+ years of experience in administrative support, HR & payroll, e-commerce operations, and email-based customer service. I have handled end-to-end order tracking and customer communication for a US-based e-commerce brand, managed payroll and HR records for a company for 6 years, and currently provide remote admin and finance support on a contract basis, including QuickBooks-assisted Budget vs. Actuals reporting and P&L reconciliation.
I work best in non-voice, remote roles where accuracy, organisation, and reliability matter. My English proficiency is C2 (Advanced/Mastery) and I am currently pursuing my MBA — so you're getting someone who is both experienced and continuously growing.
I am proficient in Google Workspace, Microsoft Excel & Word, Gmail/Outlook, Shopify (basic), Gorgias (basic), and Canva. If you need someone dependable who gets things done without hand-holding, I'm your person.