I am an experienced operations manager with a diverse background in retail, hospitality, and freelance work. I am currently supporting a U.S.-based company in hiring, sales, lead generation, and research. Previously, I managed three retail stores and an e-commerce platform (Shopee and Lazada), and I spent nearly five years as a sales account manager in the hotel industry for room and events booking. I am skilled in process optimization, team leadership, and driving business growth.