I'm currently working as a Guest Experience Specialist for one of the short term rental in the United States of America, I've also worked as a Customer Retention Specialist for a big telecom company in Canada. I developed strong communication skills and the ability to empathize with customers while efficiently resolving their issues. I am highly skilled in active listening and problem-solving, ensuring that customers feel heard and ----------- addition to my Customer Service Experience, I am proficient in using various customer service software and platforms to effectively manage customer inquiries and requests. I am comfortable adapting to new technologies and processes, and I am confident in my ability to quickly learn and navigate your company's systems.
