**Core Expertise & Background**
- Executive Administration & Operations: 1+ years managing calendars, daily schedules, and high-stakes stakeholder communications for CEOs across diverse B2B sectors.
- Product Leadership & CRM Support: 2.5 years leading workflows, analyzing performance data, and providing dedicated CRM platform support for real estate networks (100% Client Satisfaction Rate).
- Healthcare & Policy Navigation: 2 years auditing complex insurance claims, Medicare policies, and regulatory compliance.
- Technical Support & Client Retention: Combined tenure diagnosing intricate technical issues, resolving billing discrepancies, and managing client retention for major telecom accounts.