With over 10 years of experience in customer service, sales, and account management, I bring a proven ability to build strong client relationships, drive revenue growth, and streamline account processes. My diverse skill set and customer-focused approach allow me to effectively meet client needs while contributing to team success.
> Account Specialist
- Amazon Connect
- Account Creation
- Stratus Sales
- Axiom
- Rocket Chat
>Telemarketing | Admin Assistant
- Microsoft Teams, Excel & Word
- Zillow
- Zoho
-Primo Dialer
- Calling Tools
- Podio
- Google Drive, Spreadsheets and Docs
- Data Entry
- Lead Generation
- KPI
- Internet Research
- Appointment Setting / Scheduler
- Email Management- Travel Booking
>Amazon Support
- CRM
- Logistics
- Product Research
- Fulfilment
- B2B
- Merchant Contact
- Payments
>Chat Support (Sprint Telecommunication)
- Retail
- Troubleshooting- Dual
-Chat Handling
- Sales
>Social Media Manager
- TikTok
- Faceboook
- Instagram
- Canva
- Lightroom
>Communication:
Slack, Skype, Zoom, Messenger, WhatsApp
