I have over six years of experience in customer service and order management, where I focused on making sure customer needs were met and orders were processed smoothly. In my previous roles, I handled orders from start to finish—processing requests, tracking shipments, checking inventories, and coordinating with logistics and sales teams to ensure timely deliveries. I am also skilled in using tools such as Oracle EBS, EDI Manager, and CRM systems to manage accounts, track orders, and maintain accurate records.
Alongside order management, I have a strong background in customer service. I have assisted customers with account changes, billing concerns, and troubleshooting technical issues while maintaining a professional and friendly approach. My goal is always to provide clear solutions and create a positive customer experience. I work well under pressure, stay organized with multiple tasks, and take pride in delivering reliable support that helps both the customer and the company succeed. I am an expert in
using a variety of programs like MS Outlook and Office, Google Suite, and CRM
tools. We can get connected through Gmail: -----------
I am available to start work as soon as possible.
