I began my career as a Booking and Ticketing Reservation Officer at a travel agency, where I gained hands-on experience using the Amadeus system to book both local and international flights, as well as arrange customized tour packages. Eager to broaden my skills, I transitioned into the BPO industry.
At the Microsoft Store, I worked as a Consultant, providing support for Microsoft Office 2010–2013. My responsibilities included technical troubleshooting, software installation, and managing sales inquiries via chat and email. I consistently exceeded daily sales targets by delivering reliable solutions and excellent customer service.
I later advanced to a Senior Technical Support role for Google – G Suite Apps for Business, where I specialized in domain management and web hosting tasks such as domain registration, cPanel configuration, and DNS setup.
I eventually transitioned to the freelance space, where I worked as a Sales Development Representative for a media buying company, managing lead generation and client outreach through tools like ----------- CRM. In addition, I’ve provided remote support as an Executive Assistant, Appointment Setter, and Cold Caller for clients in video production, real estate investing, and lead generation industries.
I’m a highly adaptable, self-motivated, and tech-savvy professional who thrives in independent roles and consistently delivers high-quality work. I take pride in being trustworthy, hardworking, and dedicated to exceeding client expectations.
I am currently seeking a long-term, stable opportunity where I can contribute meaningfully to your business and help support its growth through integrity, efficiency, and excellence.
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