I am a former Passenger/Customer Services Agent for Cebu Pacific and Philippines, and a former Livestreamer on Shopee and Lazada and E-Commerce Account Officer under Globalinens Worldwide Inc. Now, I am a small food business owner who works at home and manages her own business page on Facebook.
Skills Demonstrated
-Customer Service Excellence: Proven ability to assist passengers and customers, ensuring their needs are met and inquiries are addressed.
-Social Media Savvy: Experienced in creating online content and engaging customers through live streams and social media posts.
-Organizational Skills: Successfully managed online stores and coordinated pre-boarding and boarding operations.
-Problem-Solving: Effectively managed passenger disruptions and ensured smooth operations during irregularities.
With a background that combines customer service, social media management, and live streaming, I am well-equipped to handle the dynamic demands of a social media management role. My experience in handling customer interactions and creating engaging content ensures I can contribute effectively to your team.
