Hi! I’m -----------, your reliable and detail-oriented Customer Support Virtual Assistant. With almost 3 years of experience in customer service, and a year in Real Estate, I help businesses deliver exceptional support that keeps customers happy and loyal.
I specialize in providing warm, efficient, and organized customer support through phone, email, chat, and even social media. I also offer administrative assistance to help you stay on top of your day-to-day operations.
Services I Offer
Cold Calling & Appointment Setting
Outbound calls to warm/cold leads (using your provided script)
Qualify prospects (e.g., "Are you looking to buy or sell?")
Schedule appointments via Google Calendar or Calendly
Send appointment reminders and confirmations
Email & Chat Communication
Respond to emails and social media messages in a professional tone
Send follow-ups (e.g., “Are you still looking to sell your home?”)
Keep communication logs updated in shared folders
Calendar & Schedule Management
Book showings, meetings, and follow-ups
Avoid double bookings and missed appointments
Sync calendars and update you in real-time
Social Media Management (Lite)
Schedule 3 posts per week using content you provide
Basic captions and simple Canva graphics
Respond to comments and DMs
Light engagement to help boost local visibility
Phone Support (Inbound & Outbound)
Friendly and professional voice support
Follow-ups, reminders, and service calls
Tools I Can Use
Google Workspace (Gmail, Docs, Sheets, Calendar)
Slack, Zoom, Trello,
CRM Tools (familiarity with Zoho)
Facebook , Instagram (DMs, comment moderation)
Why Choose Me?
2+ years in customer service
Real estate and sales background (bonus for property-related businesses!)
Empathetic, solution-focused, and dependable
Fast learner and tech-savvy
Let’s help your customers feel heard and valued, so your business can grow stress-free.
Message me today, and let’s get started!
Verified
