I help e-commerce and service businesses manage their daily operations, improve their systems, and reduce repetitive manual work.
I manage Shopify orders, products, collections, inventory, refunds, customer support, website content, and operational tracking. I also built five Make automations connecting Gorgias, Gmail, and ClickUp, helping claims, sales enquiries, and internal requests reach the correct workflow without manual data entry.
I built Zapier workflows for a content agency, including client onboarding, Slack channel creation, Google Drive setup, task assignments, script routing, editor notifications, and process documentation. These workflows saved more than 10 hours of manual coordination each month.
I also have experience supporting executives with calendar management, CRM updates, QuickBooks reconciliation, invoices, meetings, newsletters, hiring coordination, and content production.
I can help with:
• Shopify and e-commerce operations
• Make and Zapier automation
• ClickUp workspace setup and optimisation
• SOP and process documentation
• Gorgias customer support and claims management
• Executive and project coordination
• Shopify Liquid, HTML, CSS, and website updates
• Google Workspace, CRM management, and reporting
I am best suited to businesses that need someone who can manage the daily work while also improving the systems behind it.
Verified
