Customer Service & Compliance Specialist with 11+ years of experience in fraud investigations, dispute resolution, and client support. Recognized for top performance at JP Morgan Chase, I bring expertise in chargebacks, regulatory compliance, and KYC verification. Skilled at handling sensitive cases with accuracy and empathy, I deliver reliable results while maintaining client satisfaction.
Remote-ready and adaptable, I am seeking opportunities where I can contribute to customer support, compliance, or fraud operations. I value roles that offer meaningful responsibilities, professional growth, and a positive workplace culture. Employers can count on me for clear communication, attention to detail, and consistent performance.