I bring over 14 years of experience in customer service and virtual assistance, with the opportunity to work across the banking, manufacturing, and home services industries. Throughout my career, I've enjoyed building strong relationships with customers, solving problems, and helping teams stay organized and productive.
Most recently, as a Virtual Assistant, I've supported day-to-day operations by managing customer communications, preparing quotations, scheduling and dispatching technicians, coordinating preventive maintenance, and handling a variety of administrative tasks. I take pride in staying organized, paying attention to the details, and ensuring that every task is completed accurately and on time.
I enjoy working in a remote environment where I can take ownership of my responsibilities while collaborating effectively with clients and tea-----------mbers. I'm experienced with tools such as Jobber, Salesforce, Microsoft 365, Google Workspace, AS400, and Canva, and I'm always eager to learn new systems that help me work more efficiently.
What sets me apart is my reliability, positive attitude, and genuine commitment to providing excellent service. I believe in treating every customer with patience and respect, and every task with care. I'm excited about the opportunity to contribute my experience, strong work ethic, and willingness to learn to a team where I can make a positive impact and continue growing professionally.
