I am a Computer Science graduate with 1.5 years of experience in the call center industry, handling US-based accounts. Through this experience, I developed strong communication skills, attention to detail, and the ability to efficiently resolve customer concerns in fast-paced environments.
During my college years, I gained hands-on experience in graphic design and video editing, creating visual and multimedia content for academic projects and our thesis. This helped me build creativity, technical skills, and the ability to deliver high-quality outputs under deadlines.
I also have experience in data entry and virtual assistant tasks from both my previous work and academic projects. I am highly organized, tech-savvy, and comfortable using various tools for administrative support, research, and documentation.
I am eager to continue learning and growing, and I am committed to providing reliable, high-quality work to help businesses succeed.