I am a reliable Senior Technical & Back Office Support Specialist with strong experience supporting global clients in e-commerce, fintech, and customer operations.
I previously worked as a Tier 4 Seller Partner Support at Amazon, handling escalated cases that required in-depth analysis, policy interpretation, and coordination with internal teams. I am trusted with complex, high-risk issues and sensitive accounts.
I also have experience in technical support, fraud and account reviews, ticket management, and back office operations, having supported companies such as Amazon, Capital One, and AT&T.
In addition, I am a freelance graphic designer, bringing strong attention to detail and clear visual communication to my work.
I am detail-oriented, dependable, and able to work independently with minimal supervision. I am seeking long-term remote roles in back office, technical support, or operations support.
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