Customer Success Manager | Shopify Customer Support Specialist | Community Manager | eCommerce Operations |Gorgias | General Virtual Assistant

Shopify Customer Support | Customer Success | Gorgias | eCommerce VA | Community Manager

I help Shopify brands, eCommerce businesses, SaaS companies, coaches, mentors, and course creators provide great customer support and keep their daily operations running smoothly.With 9+ years of experience, I specialize in Customer Support, Customer Success, Shopify Support, Gorgias, eCommerce Operations, Community Management, and Virtual Assistance.

I can help with:Customer support via email, live chat, and phoneShopify order management, tracking, returns, and refundsGorgias, Zendesk, and Zoho CRM ticket managementCustomer complaints and issue resolutionStripe and PayPal disputes and chargebacksCustomer onboarding and retentionSkool and Kajabi community managementCRM and administrative supporteCommerce and business operationsProcess improvement and daily task management

I’m experienced with Shopify, Gorgias, Zendesk, Zoho CRM, Skool, Kajabi, Amazon Seller Central, Slack, Asana, Notion, Klaviyo, Meta Business Suite, Stripe, and PayPal.

I’m reliable, organized, detail-oriented, and proactive. I don’t just answer customer tickets—I look for ways to solve problems, improve processes, and make things easier for both the business and its customers.

If you’re looking for a Shopify Customer Support Specialist, Customer Success Specialist, Gorgias Specialist, eCommerce Virtual Assistant, Community Manager, or Business Support VA, I’d love to help.

Send me an invite and let’s get started!