I am a Service-oriented individual with superb customer service and communication skills. I've been in the BPO Industry for 10 Years now giving high quality of Service to Clients/Customers. And currently working as a Supervisor in BPO Company.
I have experienced working with different types of (LOB) line of businesses like Over the phone, chat and email for "Residential & Business". I've also Handled different Acc. like Pure Customer Service, Tech, Sales and Billing. Mostly for TELCO Accounts. Also, I am Former VA/ Cold Caller| Appointment Setter.
In my 10 Years in the industry I can confidently say that I am a hardworking and a trustworthy person. Throughout my experience I have learned the importance of discipline and integrity.
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