Hi, I'm D!
With extensive experience in multinational companies and a proven track record in customer satisfaction management, operations leadership, and administrative support. I have a diverse background in various multinational companies, such as Kenwood Electronics, Qatar Steel, Delonghi Group, and Sony Middle East, I am confident in my ability to deliver exceptional results for your business.
What I Offer:
Administrative Excellence: With intensive administrative experience, I have closely worked with top-level executives, managing tasks such as responding to email inquiries, setting up appointments through email and phone calls, forecasting, supply chain and logistics, invoicing, and reporting.
Customer Satisfaction Management: I actively gather feedback and address customer concerns to enhance overall service quality.
Leadership and Team Management: I have successfully led customer service departments, providing training and support to ensure efficient and effective team performance.
Forecasting and Procurement: My expertise extends to forecasting and procurement of a wide range of products, including Sony Professional Network Cameras, Audio equipment, Monitors, Bravia Televisions, Medical Equipment, and Sony Alpha Cameras, along with their software and ----------- mand Planning and Inventory Management: I possess in-depth knowledge of managing critical production, allocation supply, and pricing across various countries, ensuring a seamless supply chain process.
Event Planning and Organization: I excel in planning and organizing company events, training sessions, and product launch meetings, involving service and technical teams and guests from the Middle East and other countries.
Technical Assistance and Support: I contribute to the smooth operation of technical activities.
Billing and Expense Management: I am proficient in preparing Service Department and Client billings and managing expenses related to operations activities.
Skills & Software:
My proficiency includes various software such as Microsoft Excel, Netsuite, SAP, Kronos, Simple, Box, Jobber, Trengo, Xero, and PowerPoint.
Additionally, my passion for photography extends to using Adobe software like Photoshop and Lightroom.
I am looking forward to working with you.
