Project Management & Customer Operations professional with 13+ years of experience driving service delivery, PMO operations, stakeholder management, process optimization, and cross-functional teams across global organizations. Experienced in managing client relationships, governance, financial operations, reporting, automation, and business transformation initiatives. Skilled in Microsoft 365, SharePoint, Power BI, ClickUp, and QuickBooks to streamline workflows, improve visibility, and enhance operational performance. Strong background in client relationship management, SLA governance, resource planning, financial operations, and continuous improvement.
